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Information Resources Division


Effective Saturday, Sept. 23, all outgoing 210 area-code calls must include all 10 digits. This is a result of the newly implemented 726 area code for the San Antonio region.

Get ready to add three extra digits to your dialing

Effective Saturday, Sept. 23, all outgoing 210 area-code calls must include all 10 digits. This is a result of the newly implemented 726 area code for the San Antonio region.

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Check out the infographic on how the university’s systems defend against e-mail spam...

Spam! Spam! Spam! What UIW is doing to fight it

Check out the infographic on how the university’s systems defend against e-mail spam...

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Meet with Instructional Technology as it shows Blackboard, Microsoft Office 365, and other apps for faculty and staff.

Fall 2017 training schedule is now posted

Meet with Instructional Technology as it shows Blackboard, Microsoft Office 365, and other apps for faculty and staff.

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Information Resources and its vendor partner, DaHill, are rolling out premium Xerox multi-function devices...

Coming to a printer near you - Print Anywhere

Information Resources and its vendor partner, DaHill, are rolling out premium Xerox multi-function devices...

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UIW is starting the 2017-18 school year with a shiny new Internet connection.

Welcome to the 10-Gig era!

UIW is starting the 2017-18 school year with a shiny new Internet connection.

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The HelpDesk@SEC has moved to the Student Engagement Center.

Media Center and Help Desk move to new location

The HelpDesk@SEC has moved to the Student Engagement Center.

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Follow the step-by-step instructions by clicking on the link.

Here's how to reset your password

Follow the step-by-step instructions by clicking on the link.

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Office 365 Migrating to Office 365? For instructional materials, a migration schedule, and other resources, visit the Office365 Web Site.




IRD Events


View full IRD events calendar


Getting Help

Help Desk:

On-campus @ extension 2721
Locally @ 210-829-2721
Toll-free @ 1-866-614-5043
helpdesk@uiwtx.edu


IRD Directory

Announcements

news

Get ready: Your fingers will need to walk three more digits for phone calls

Effective Saturday, Sept. 23, all outgoing 210 area-code calls must include all 10 digits. This is a result of the newly implemented 726 area code for the San Antonio region.

news

Help desk moves to Student Engagement Center

At the end of August, the help desk moved to its new location at the Student Engagement Center (SEC). It now has an updated name: HelpDesk@SEC.

news

Banner Upgrade

Ellucian Banner will be upgraded in 2018

news

Computer Recycling Serves the Mission

UIW's computer recycling program puts hardware in the hands of local agencies who can use it.

Maintenance and Outages

news

August 6th Network Outage

Description of network outage on the 6th.

news

June14NetworkUpgrade

Information on June 14th Network Upgrade

news

IRD September 2016 Maintenance

IRD September 2016 Maintenance is now complete. All systems are operational. Please contact the Help Desk at 210-829-2721 or helpdesk@uiwtx.edu if you encounter any issues.



Spring 2017 Maintenance Schedule:

*Friday 6:30PM-11:00PM

January 27, 2017

February 24, 2017

March 24, 2017

April 21, 2017

May 26, 2017